Refund policy
REFUND POLICY
Our policy
ALL SALES ARE FINAL!
For those who don’t understand what that means… we do NOT offer refunds!
Damages and issues
*please thoroughly inspect your order upon reception and contact us IMMEDIATELY if
the item is defective, damaged or if you receive the wrong item so that we can evaluate
the issue.
(Please note that you might receive an item that is purposely ripped, teared, worn out
and/or other distressing methods)
Exchange
*We don’t offer exchanges because all items sold are limited. If you have need to
exchange for a different size, contact us personally at noirclothing.aao@gmail.com and we will
review your request.
Refund
*Refunds are only given to damaged products, we are not responsible for any
packages lost in the mail.
You can always contact us for any return questions at noirclothing.aao@gmail.com.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food,
flowers, or plants), custom products (such as special orders or personalized items)
and/or personal care goods (such as beauty products). We also do not accept returns
for hazardous materials, flammable liquids, or gases. Please get in touch if you have
questions or concerns about your specific item.
PLEASE NOTE. We do not accept ANY refunds on digital products. If you made a
mistake while purchasing contact us atnoirclothing.aao@gmail.com and we will do our best to
help.
Unfortunately, we cannot accept returns on sale items or gift cards.
Accepted refunds
If your refund request is accepted. We will notify you once we’ve received and
inspected your return, and let you know if the refund was approved or not. If approved,
you’ll be automatically refunded on your original payment method within 10 business
days. Please remember it can take some time for your bank or credit card company to
process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please
contact us at **(insert email)**.
